Customer Testimonials
had difficulty cranking my truck and the panel showed several conflicting error messages along with a check engine warning light. Additionally, I received a text from GMC that my truck needed servicing within one day due to transmission problems. I took the truck to Stokes Service Dept. and explained the problem to Justin. Justin gave me a truck which allowed me to return to work and meet my previously scheduled appointments. He assured me that he will have the problem diagnosed and get back to me ASAP. Later that afternoon, Justin called with great news - I only had a ...
They did a great job
Excellent customer service! Great dealership with excellent service department. Really appreciate their professionalism and communication. Big Thank you to Shon in the service department for taking great care of my GMC Denali.
I had a great buying experience with Stokes! Gil was my salesperson and was very laid back and informative. I was looking at a Jeep Wrangler and this being my first Jeep, he more than adequately went over the features and explained a number of things on the test drive. Due to the pandemic, distancing precautions were followed by the entire staff but they still managed to make this a pleasant and personable buying experience! I also want to mention Doug who finalized a fair selling price on my trade-in as well as Miranda in finance who breezed through the ...
Great
I’m only giving this a 5 star review because I like all the salesman there EXCEPT for 1 and that one is Shane Aldridge. I’ve heard many many complaints about him and he is NOT the best person to buy a car from. I overheard a conversation before that he pays the people that set up appointments to make sure that they give him the most. He pitches a fit when he doesn’t get his way and threatens to quit if the management doesn’t give him some more deals. He is the most arrogant person and thinks he ...
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